Dutch-speaking Remote Customer Support Advisor – Portugal
Краткое
Freelancer Client is hiring: Dutch-speaking Remote Customer Support Advisor – Portugal.
Location: Remote
We are seeking a Dutch-speaking customer support professional to join a remote team supporting a leading online marketplace in the Netherlands. This role is based in Portugal, offering flexible remote work and opportunities in a fast-growing e-commerce environment.
What you'll do:
• Provide customer support via phone and email
• Assist customers with orders, deliveries, payments, and returns
• Troubleshoot issues related to online purchases
• Provide information about digital products
• Escalate and reroute complex issues to relevant departments
• Maintain a friendly and professional customer experience
• Fluent in Dutch and English (C1 level)
• Strong communication and problem-solving skills
Requirements:
• For Belgian: Secondary education completed or 12 years of schooling
• For Dutch: Diploma equivalent to high school
• Valid EU Passport
• Clean Criminal Record
• Flight tickets refunded up to €350 after passing training and signing the contract
• Airport pick-up and support with documents
• Option for private room in a shared apartment
Benefits & perks:
• Salary of €1,434.82 gross/month (without accommodation)
• Salary of €1,313.32 gross/month (with accommodation option)
• Remote work within Portugal
• Full-time contract (40 hours per week)
• Rotational shifts from Monday to Sunday, 07:00–23:00
• International and multicultural work environment
• Career development opportunities
• Full training provided
Skills: Training, Customer Support, Troubleshooting, Phone Support, Dutch Translator, Customer Service, Time Management, Email Handling, Customer Experience, Conflict Resolution
Budget: $6–$12 USD
Source: Freelancer Client via Remote / Online. Apply on the source website.
Оригинал
We are seeking a Dutch-speaking customer support professional to join a remote team supporting a leading online marketplace in the Netherlands. This role is based in Portugal, offering flexible remote work and opportunities in a fast-growing e-commerce environment.
What you will do
Provide customer support via phone and email
Assist customers with orders, deliveries, payments, and returns
Troubleshoot issues related to online purchases
Act as a point of contact for external sellers
Provide information about digital products
Escalate and reroute complex issues to relevant departments
Maintain a friendly and professional customer experience
Candidate profile
Fluent in Dutch and English (C1 level)
Strong communication and problem-solving skills
Customer-oriented mindset
Ability to work independently in a remote environment
Comfortable handling multiple tasks and responsibilities
Team player with a proactive attitude
What we offer
Salary of €1,434.82 gross/month (without accommodation)
Salary of €1,313.32 gross/month (with accommodation option)
Remote work within Portugal
Full-time contract (40 hours per week)
Rotational shifts from Monday to Sunday, 07:00–23:00
International and multicultural work environment
Career development opportunities
Full training provided
Hard requirements
For Belgian: Secondary education completed or 12 years of schooling
For Dutch: Diploma equivalent to high school
Valid EU Passport
Clean Criminal Record
Relocation
Flight tickets refunded up to €350 after passing training and signing the contract
Airport pick-up and support with documents
Option for private room in a shared apartment
Локация & Details
Перейти к источнику →About this listing
This remote opportunity was imported from Freelancer and is shown here for discovery. To apply, follow the link to the original posting.