Cloud-Based Call Center Setup Expert
Summary
Freelancer Client is hiring: Cloud-Based Call Center Setup Expert.
Location: Remote
We are seeking a skilled and experienced VICIdial and VoIP engineer to set up a cloud-based call center solution.
Benefits & perks:
• AnyDesk access is available for remote configuration.
Skills: Linux, Cloud Computing, Asterisk PBX, VoIP, Telecommunications Engineering, VPS, Network Administration, System Administration
Budget: $1500–$12500 USD
Source: Freelancer Client via Remote / Online. Apply on the source website.
Original
We are seeking a skilled and experienced VICIdial and VoIP engineer to set up a cloud-based call center solution.
Current Setup:
- A GSM/VoIP gateway (Dinstar).
- No physical server at the moment.
- Planning to purchase a suitable cloud-based Linux server (e.g., VPS) based on your recommendation.
- AnyDesk access is available for remote configuration.
Scope of Work:
1. Recommend the best cloud server provider and required specifications suitable for our needs.
2. Install and configure VICIdial and Asterisk on the cloud server.
3. Integrate the Dinstar gateway with the cloud server.
4. Provide detailed guidance on connecting the Dinstar gateway with our router/switch, including cable instructions.
5. Configure inbound and outbound calling.
6. Set up agent logins and ensure web access for all users.
7. Test the complete system to ensure full operational capability.
8. Offer basic training along with post-installation support.
Access Provided:
- AnyDesk access to our desktop.
- Details regarding the Dinstar gateway.
- Internet connection and router access.
- Cloud server details after your recommendation and purchase advice.
Please share:
a) Your experience with VICIdial, VoIP, and Dinstar gateways.
b) Estimated timeline for completing this setup.
Location & Details
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