Interakt Automation Specialist (Freelancer)
Краткое
Freelancer Client is hiring: Interakt Automation Specialist (Freelancer).
Location: Remote
Industry: Luxury Jewellery | Custom Diamond Jewellery
Classy Cut is a premium diamond jewellery brand specializing in custom-made jewellery crafted with lab-grown diamonds and fine gold. Our boutique-led, appointment-based model serves customers who value personalization, craftsmanship, and a refined luxury experience. We are looking for an experienced freelancer who can fully set up and optimize our Interakt + WhatsApp automation ecosystem from scratch.
What you'll do:
• We are seeking an experienced Interakt & Customer Journey Specialist who can design, build, and optimize our WhatsApp communication and lead nurturing systems.
• The ideal candidate should understand luxury customer journeys, lead qualification, CRM workflows, automation logic, and conversion-focused messaging.
• This is not just a technical setup role — we want someone who can strategically build a complete customer communication ecosystem that improves lead quality, appointment bookings, follow-ups, and conversions.
• Interakt Setup & Configuration
• Complete setup of Interakt for the business.
• Configure WhatsApp Business API and integrations.
• Setup team inboxes, tags, departments, permissions, and workflows.
• Organize customer segmentation and lead pipelines.
Requirements:
• Proven experience with Interakt
• Experience setting up WhatsApp automation systems.
• Strong understanding of CRM workflows and customer journeys.
• Experience with luxury brands, jewellery, fashion, aesthetics, real estate, or premium services preferred.
• Understanding of lead nurturing and sales funnels.
• Ability to write premium-toned customer communication.
• What We’re Looking For
• Someone who thinks strategically, not just technically.
Skills: Internet Marketing, Sales, Marketing, CRM, Leads, Market Research, Conversion Rate Optimization, Digital Marketing, Lead Generation, Automation
Budget: $12500–$37500 USD
Source: Freelancer Client via Remote / Online. Apply on the source website.
Оригинал
Brand: Classy Cut
Industry: Luxury Jewellery | Custom Diamond Jewellery
Work Type: Freelance / Project-Based
Location: Remote or On-Site (Preferred)
About Classy Cut
Classy Cut is a premium diamond jewellery brand specializing in custom-made jewellery crafted with lab-grown diamonds and fine gold. Our boutique-led, appointment-based model serves customers who value personalization, craftsmanship, and a refined luxury experience.
We are looking for an experienced freelancer who can fully set up and optimize our Interakt + WhatsApp automation ecosystem from scratch.
Role Overview
We are seeking an experienced Interakt & Customer Journey Specialist who can design, build, and optimize our WhatsApp communication and lead nurturing systems.
The ideal candidate should understand luxury customer journeys, lead qualification, CRM workflows, automation logic, and conversion-focused messaging.
This is not just a technical setup role — we want someone who can strategically build a complete customer communication ecosystem that improves lead quality, appointment bookings, follow-ups, and conversions.
Key Responsibilities
Interakt Setup & Configuration
Complete setup of Interakt for the business.
Configure WhatsApp Business API and integrations.
Setup team inboxes, tags, departments, permissions, and workflows.
Organize customer segmentation and lead pipelines.
Workflow Automation
Build automated workflows for:
New lead responses
Consultation booking flows
Follow-up reminders
Abandoned enquiry recovery
Catalogue sharing
Bridal enquiry nurturing
Repeat customer engagement
Festival & campaign broadcasts
Post-purchase follow-ups
Review & referral requests
Customer Journey Design
Design complete WhatsApp customer journeys for:
Cold leads
Warm leads
High-intent buyers
Bridal customers
Repeat buyers
Exhibition / event leads
Referral customers
The goal is to create a luxury, premium, and personalized communication experience.
CRM & Lead Management
Build proper tagging systems and lead stages.
Setup lead qualification workflows.
Ensure smooth coordination between marketing and sales teams.
Create structured follow-up sequences.
Campaign & Broadcast Management
Setup WhatsApp broadcast systems.
Create templates for:
Promotions
Launches
Festive campaigns
Appointment reminders
Product drops
Client re-engagement
Reporting & Optimization
Track response rates, conversions, and engagement.
Optimize workflows based on lead behavior.
Improve appointment booking and conversion ratios.
Required Experience
Proven experience with Interakt
Experience setting up WhatsApp automation systems.
Strong understanding of CRM workflows and customer journeys.
Experience with luxury brands, jewellery, fashion, aesthetics, real estate, or premium services preferred.
Understanding of lead nurturing and sales funnels.
Ability to write premium-toned customer communication.
What We’re Looking For
Someone who thinks strategically, not just technically.
A freelancer who can independently build systems end-to-end.
Strong understanding of luxury customer behavior.
Organized, detail-oriented, and process-driven.
Able to improve lead handling efficiency and conversion quality.
Project Goal
Build a complete WhatsApp-driven lead management and customer communication system for Classy Cut that:
Improves lead response speed
Enhances customer experience
Increases appointment bookings
Improves lead nurturing
Creates premium luxury communication workflows
Helps scale sales efficiently
Локация & Details
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